FAQ

There is a certain devastation that goes along with finding out that the perfect pants you had your heart set on are sold out. However, hope is not lost! We may be able to get them back! To sign up to be notified when/if an item is restocked click on the out of stock item, select your size, enter your email in the field and click "Notify Me"!

We sure do! You can purchase gift cards here. We’ve heard it’s a very popular gift!

All eGift Cards are sent electronically via email. We do not offer physical Gift Cards to be purchased online at this time.

Gift card codes and store credit codes will expire 1 year from the date issued.

Yeah, girl… it’s your couch! (Or your beach towel… or the subway… or the elliptical!) We’re an online-only boutique, which means you can shop with us 24/7! Go ahead, get your shop on!

If there is one thing we love, it's our customers! We want to ensure that you always have all of the information you need to make informed decisions before you submit your order. Without further ado, we present you with Prop 65! California's Proposition 65 allows for all consumers who reside in the state of California to be provided with warnings for products that contain any chemicals that, when exposed to people above a certain level, are known to cause cancer and birth defects or any other reproductive harm. WARNING: The materials used in this product contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In posting this warning, our goal is to inform you that one or more of the chemicals listed in Prop 65 may be present in our products. This does not necessarily mean you are at risk, but as part of our commitment to customer service, we want to keep you in the loop. Click here for more information.

We totally understand that all of our beautiful customers are different shapes and sizes, and sometimes it is difficult to shop online because you can't try anything on! We have created a general sizing guide in each product's discription to help you decide which size would be best for you. If you still have questions about that item you're lusting after, just drop us a line and wewill try to provide any information you need to make your decision!

We know the every one of our amazing customers has her own unique shape and size - that’s what makes you all beautiful! Please see our general sizing guide for general information on the fit of our mouth-watering new arrivals. If you still have questions about a specific item or measurement guidelines, get in touch with us. and we’ll help you out!

To check your order status, log in to your account and navigate to your order history or contact us. Please include your order number and billing zip code to check your order status by email if you did not sign up for a Beauties In Boots online account.

We accept American Express, Discover, MasterCard and Visa debit/credit card payments and PayPal. We don't accept personal checks, money orders, direct bank transfers or multiple forms of payment.

Applicable sales tax will be added automatically to your order if appropriate based on your shipping location. If you do not see sales tax added to your order amount at checkout then you will not be charged sales tax.

At checkout, go to your order summary and enter your code in the text box that says "Gift Card or Discount Code".

Promo codes and offers cannot be combined with already discounted items or sale items.

Discounts and promo codes cannot be used for the purchase of a gift card.

We know what a scary feeling that is! Luckily, your card should only be charged once when your order is submitted. If you just placed your order, what you are seeing on your bank account is an authorization. This is a common bank practice handling debit/credit card transactions to ensure sufficient funds and account authenticity. This authorization will clear (depending on your bank, usually within 48 -72 hours.) If you need help speeding up the process, you can contact the issuing bank of your debit/credit card. To make sure your card doesn’t accidentally get run twice, please only click the "Place Order" button once!

Error messages are so pesky, aren’t they? If you are receiving one, there may be a problem with your credit card information, billing or shipping address. The billing address has to match exactly what your bank has on file. Double check all of your information closely and look for any typos. Sometimes re-formatting the names and addresses in your billing information does the trick!

You’re so close to having your dream items headed to you, and then the order won’t submit! It’s the worst feeling. If you’re still receiving an error message after checking over your credit card information, billing and shipping address, make sure you’re using the latest version of your web browser. Whatever you do, only click the "Place Order" button once… we would hate for your card to be authorized more than once by mistake! If you continue to receive error messages, please contact us.

Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! We are always trying to beat their records, which means they pack and ship orders fast! Once they initially process your order in the warehouse (usually within 2-4 hours) we will be unable to change or cancel your order.

Yippee! You placed an order! As soon as your order is submitted, you will receive an email confirmation to the email address you entered on your order. If, for some reason, you didn’t get an email, please check your spam folder and add customerservice@beautiesinboots.com to your safe sender list.

Shiping prices vary by pruduct and shipping distination. Please see the items description for shipping rates or refer to our shipping information section for more details.

Please see our Return & Exchanges Policy for details.